Privacy Policy

1) Scope

This Policy applies to visitors and customers located in the United States and internationally. Where required by local law (e.g., GDPR/EEA, California CCPA/CPRA, Philippines Data Privacy Act of 2012), we honor additional rights described below.

2) Information We Collect

• Information you provide: e.g., your name, email address, company, and message when you contact us.
• Usage and device data: basic analytics such as IP address, browser type, pages viewed, and timestamps to help us secure and improve the site. This is typically aggregated and not used to identify you personally.
• Transaction-related data: if/when you purchase premium reports or services, limited billing details may be processed by our payment provider(s). We do not store full payment card details on our servers.

We do not knowingly collect sensitive personal information. We do not sell personal information.

3) Cookies and Tracking

We use essential cookies for site functionality and may use analytics cookies to understand usage. You can manage cookies via your browser settings. If you block cookies, some features may not work as intended.

4) “Do Not Sell or Share My Personal Information” (California)

We do not sell personal information. To exercise opt-out choices under the CCPA/CPRA, or to inquire about data sharing, contact us at hello@kaizenstrategy.us with the subject line "CCPA/CPRA Request".

5) Legal Bases (GDPR/EEA)

Where the GDPR applies, we process personal data under one or more of the following bases: consent, contract performance, legitimate interests (e.g., site security and improvement), and compliance with legal obligations.

EEA/UK residents may have rights to access, rectify, erase, restrict, port, or object to processing. To exercise these rights, contact hello@kaizenstrategy.us.

6) Philippines Data Privacy Act (DPA 2012)

Where the Philippine DPA applies, you may request access, correction, or deletion of your personal data, and object to or withdraw consent to processing, subject to legal limitations. Contact us using the details below.

7) How We Use Information

• To operate, secure, and improve the site and Services
• To respond to inquiries and provide customer support
• To deliver purchased content and services
• To comply with law, prevent fraud, and enforce our Terms

8) Sharing Information

We may share information with trusted service providers who assist in hosting, analytics, email delivery, and payments, under contractual obligations of confidentiality and security. We may also share information to comply with legal requests or to protect rights and safety.

9) Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, or reporting requirements. We also consider the amount, nature, and sensitivity of the data.

10) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12) International Transfers

We are U.S.-based. If you access the Services from outside the United States, you agree to the transfer and processing of your information in the U.S. and other jurisdictions with different data protection laws than your country of residence.

13) Your Choices

• Opt-out of non-essential emails by following unsubscribe instructions
• Manage cookies via browser settings
• Request access, correction, deletion, or objection as applicable by law

14) Changes to This Policy

We may update this Policy from time to time. The “Last updated” date will reflect the most recent changes. Material changes will be highlighted where appropriate.

15) Contact Us

For privacy questions or requests, contact us at hello@kaizenstrategy.us.